A Formal Letter of Complaint - B2 English Writing — Exercise 1

1— choose —AlthoughHoweverFirstly the website promised next-day delivery, the parcel arrived a week later.

2I am writing to complain — choose —aboutforby the repair service provided by your company.

3When I contacted customer service, I — choose —was toldtoldwould tell that the item was out of stock.

4The room was described as spacious. — choose —HoweverAlthoughAdditionally, there was barely enough space for one suitcase.

5I was deeply disappointed — choose —withfromat to the condition of the bicycle.

6We were assured — choose —byfromto the manager that the problem would be solved immediately.

7I expect appropriate — choose —compensationcompensatecompensating for the additional expense.

8We — choose —were not givendid not givewould not give any instructions before using the equipment.

9I was — choose —shockedrelaxedpleased to discover that my personal details had been shared.

10I must — choose —insistdemandexpect on receiving a full written explanation.