A Formal Letter of Complaint - B2 English Writing — Exercise 3
Complete each transformation using the passive voice.
1They informed me that the technician was unavailable. → that the technician was unavailable.
2They promised us a replacement within two days. → a replacement within two days.
3We discovered that they had charged us an extra fee. → We discovered that an extra fee.
4They assured me that the booking was confirmed. → that the booking was confirmed.
5They had told us that breakfast was included. → that breakfast was included.
6They billed me twice for the same order. → twice for the same order.
7The email said they would send us new tickets. → The email said that new tickets.
8They advised us that the event had been postponed. → that the event had been postponed.